TERMS OF THE AGREEMENT
The Paw Spa wants to
make your experience a pleasant one. We will do all we
can to make your pet feel comfortable and will advise you of any
abnormalities we might see as we groom your pet. Once bathing or
grooming has been completed if you are not satisfied we will do
all we can to rectify the problem such as re-bathing, re-cutting,
re-brushing, or give you a limited credit toward your next
appointment, however we will not give any cash refunds.
The Paw Spa agrees to exercise reasonable care for your pet while
at our facility.
Owner agrees to pay the current grooming rate per visit per dog
for services rendered. You will be advised of grooming rates
prior to any work being done, however, certain treatments such as
dematting may not be pre-quoted but may be required to complete
Fees are due at the time of service. If for any reason all fees
and charges are not paid and it is necessary to pursue collection
of said fees and charges through civil action the owner agrees
that all related collection expenses and other costs shall be paid
by the owner of the pet.
Matted Hair on Pets:
Owner is aware that if the hair on pet is in a matted condition,
pet may not be able to receive the style of cut requested. If the
matting is severe, brushing out may be too stressful and painful
for the pet. In this case The Paw Spa may not be able to continue
the groom. A shave down or a much shorter cut may be a possible
option, We will contact you if this is the only option. Extra
care will be taken in the shave-down process, however, if a cut or
nick happens the owner will not hold The Paw Spa responsible
because of the matting it is harder to groom the dog.
will be taken when preforming any grooming procedures, however,
owner must understand possible reactions such as stress, skin
irritation, possible nicks to the skin, or a toe nail quicked and
agree not to hold The Paw Spa responsible for any injuries which
might result from this grooming process.
Aging and Special Needs Pets:
Owner is aware that as a the pet ages or if the pet has
special medical conditions, the process of grooming may become
stressful, both physically and mentally. The stress of grooming
may cause latent, unknown, active or inactive conditions such as
arthritis, bone, joint or surgical sites to become active or
inflamed, and unknown active or inactive heart, kidney, or liver
disorders to become active and can result in illness, seizures, or
the death of the pet. Although The Paw Spa will take responsible
care in the grooming of the pet, owner acknowledges that the
stress of grooming may initiate immediate or latent medical
problems in your pet. Owner agrees not to hold The Paw Spa
responsible for reactions to grooming.
Moles/Skin Lesions/Tumors/Other Skin Irregularities:
Because these skin
irregularities may protrude from the skin, they are vulnerable to
nicks or cuts during the grooming process;owner agrees not to hold
The Paw Spa responsible for any cuts or nicks and skin
reactions/irritations do to grooming process.
All precautions will be taken;however, problems occasionally arise
during or after the grooming visit such as nick's, clipper
irritation, mental or physical stress. Grooming can expose a
hidden medical problem or aggravate a current one. This too can
occur during or after grooming.
Should your pet become ill or appear in need of medical attention,
we reserve the right to administer aid and /or, to use any
available veterinarian. If an emergency number is provided by the
owner, owner will be contacted as soon as is reasonable possible.
If medical treatment is needed, the owner agrees that any expenses
resulting from the treatment of the owner's pet will be the
responsibility of the pet owner whether occurring during or after
the visit. Owner agrees that any veterinarian involved with the
care of said pet may release any medical information pertaining to
said pet at anytime before or after grooming visit. Medical
expenses will be in addition to any other charges due upon pet's
The Paw Spa reserves the right to refuse service to owner and pet,
or to stop a groom in progress, whose pet may pose a threat to
themselves, other pets or staff, whether it be an aggression problem,
health problem, or parasite or flea problems.
The owner agrees to be solely responsible and liable for any and
all acts of behavior of their pet. This may include, but is not
limited to, injury or death to pet, injury or death to another
pet(s, or injury or death to a staff member or any other member of
the public. Medical treatment expenses required by a staff
member, a member of the public or for another pet will be the sole
responsibility of the pet owner.
The Paw Spa does not assume and shall not be held liable for any
damages which may occur from any cause what so ever, including
loss of pet by fire, theft, running away by the pet, damage or
loss of property (ours or yours) caused by the owners pet while at
The Paw Spa.
owner represents to The Paw Spa that their pet has not been
exposed to Rabies, Distemper, Parvo, Bordetella, etc.. within the
past 30 days prior to visiting The Paw Spa..
Owner agrees to pay an hourly boarding fee for pets that are not
picked up by closing.
This contract contains the entire agreement between The Paw Spa
and the pet owner and all terms and conditions of this contract
shall remain binding, By signing this contract the owner
certifies that all information given about the owners pet is true
Having read all of the above, I hereby agree by my signature below: